Privacy Policy - Fulltimemums

FullTimeMums.com (“we,” “us,” or “our”) is firmly committed to maintaining the highest standards of privacy and data protection. This Privacy Policy reflects our dedication to securing the personal data of visitors and users of https://fulltimemums.com, and to complying with applicable data protection legislation including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.

1. Commitment to Privacy and Data Protection

We recognize that your personal data is sensitive and valuable. At FullTimeMums.com, protecting your privacy is not just a legal obligation but a core value. We process personal information in a lawful, fair, and transparent manner, and adopt industry-standard security practices to keep your data safe.

2. Scope of This Policy and Our Role as Data Controller

This Privacy Policy applies to all data processing activities conducted by FullTimeMums.com in connection with your interaction with the website, whether as a visitor or registered user. For the purposes of applicable data protection laws, FullTimeMums.com operates as the “data controller”, determining the means and purposes of processing your personal data.

This policy covers all personal and non-personal data collected via our website and related services. By using our services, you agree to the terms described herein.

3. Categories of Data We Process

We may collect and process the following categories of personal data:

3.1. Usage Data
Information such as IP address, browser type, device identifiers, access times, time zone settings, pages viewed, and referring URLs. This helps us understand how users interact with FullTimeMums.com.

3.2. Account Data
When you create an account, subscribe to our services, or otherwise engage with us, we may collect your name, email address, mailing address, phone number, and other contact information.

3.3. Profile Data
This includes information such as your user preferences, interests, purchase history, content you view or share, and behavioral data collected from your interactions with the site.

3.4. Communication Data
Includes correspondence sent to and from you, such as support inquiries, contact form submissions, and emails exchanged between you and our support team.

3.5. Technical Data
Device-related data including hardware model, operating system, network type, system settings, and other diagnostic data.

3.6. Transaction Data
Includes payment history, delivery addresses, and billing details in relation to purchases or other commercial transactions through our website.

3.7. Preference Data
Data relating to your communication preferences, marketing opt-ins, and interest in particular services or products.

4. Legal Bases for Processing

We process your data on the following legal bases, as permitted by GDPR and CCPA:

– Consent: For processing related to marketing communications, cookie-based tracking, and non-essential services.
– Contractual Necessity: For providing products or services that you request from us, including account creation and purchase delivery.
– Legitimate Interests: To operate, improve, and develop our website, ensure network security, and prevent fraud — always balanced against your data privacy rights.
– Legal Obligation: Where processing is necessary to comply with laws, accounting requirements, or enforcement requests.

5. Your Rights

As a data subject in accordance with GDPR and CCPA, you have the following rights:

– Right of Access: You may request to access the personal data we hold about you.
– Right to Rectification: You may request correction of any inaccurate or incomplete information.
– Right to Erasure: You may request deletion of your data, subject to certain legal exceptions.
– Right to Restriction: You may request that we limit how we process your data under certain circumstances.
– Right to Data Portability: You may ask to receive your data in a structured, commonly used format.
– Right to Object/Opt-Out: You may object to processing based on legitimate interests, and opt out of direct marketing at any time (including Do Not Sell My Personal Information under CCPA).

To exercise any of the above rights, please contact us at [email protected].

6. Security Measures

We employ robust security controls to protect your personal data, including:

– Data encryption (SSL/TLS) during transfer.
– Secure data storage and infrastructure monitored for breaches.
– Role-based access controls with audit trails.
– Staff training in data protection and privacy awareness.
– Routine backups and disaster recovery protocols.

7. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA) or other jurisdictions with equivalent data protection laws, we implement approved safeguards, such as Standard Contractual Clauses (SCCs) and verification of recipient compliance standards. FullTimeMums.com is committed to ensuring that international transfers are secure and compliant with applicable privacy regulations.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, and reporting requirements.

Typical retention timeframes:

– Account Data: Retained for the duration of your account and up to 6 years following closure.
– Transaction Data: Up to 7 years, for financial and tax reporting purposes.
– Communication Data: Retained for up to 2 years after conclusion of the communication.
– Preference and Marketing Data: Retained until consent is withdrawn or the data is no longer necessary.
– Usage and Technical Data: Typically retained for 13 months for analytics and performance optimization.

9. Cookie Policy

We use cookies and similar tracking technologies to enhance your browsing experience, collect analytics, and personalize content. These cookies may include:

– Essential Cookies: Required for website functionality and security.
– Functional Cookies: Enable personalization features such as saved preferences.
– Analytics Cookies: Collect anonymized statistical data for website performance and usage insights.
– Performance Cookies: Help us monitor page load times and operational issues.

10. Cookie Management and GDPR/CCPA Compliance

Upon first visit to FullTimeMums.com, you will encounter a cookie notice that enables you to consent to the use of non-essential cookies. You may also manage your cookie preferences at any time via your browser settings or our Cookie Management Tool. Under GDPR and CCPA, users have the right to opt out of data selling (as characterized under CCPA), and to withdraw cookie consent.

11. Special Protections for Children

FullTimeMums.com is not intended for children under the age of 13. We do not knowingly collect or process the data of individuals under 13 years of age without verifiable parental consent. If we become aware that we have collected data from a child without appropriate permission, we will take immediate steps to delete such data.

12. Policy Updates and Notifications

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. Any significant changes to this policy will be prominently communicated on FullTimeMums.com. We encourage you to review this Privacy Policy periodically to stay informed of how we protect your data.

13. Contact Information

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your data subject rights, please contact us at:

Email: [email protected]

We are committed to full compliance with GDPR, CCPA, and other relevant privacy regulations. Your privacy matters, and we are here to assist you with any privacy-related inquiries.